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Drift Chat Integration Guide

Set Up Drift Chat on Your Store

Drift Chat is a powerful customer support platform that enhances user engagement and boosts conversions with real-time chat capabilities. Integrating Drift Chat with your aasaan store can significantly enhance customer support and engagement.

Important:

  • Ensure Drift is installed from the aasaan app market. For installation guidance, click here.

Integrating Drift Chat with Your Store

STEP 1:

  1. Login to your Drift account and click on Settings.

STEP 2:

  1. Click on Drift Widget.

STEP 3:

  1. Scroll down and click on Install.

STEP 4:

  1. Click on Javascript.

STEP 5:

  1. Copy the Drift Code given by clicking on Copy Code.

STEP 6:

  1. Your Drift code would look like this. Copy the snippet in the last line before </script> shown within the quotation marks after drift.load. Note: If the line looks like this: 
    drift.load('yoursiteid');

STEP 7:

Go to your installed Drift app in aasaan. Enter the Site ID from step 6 and click on Verify. Your Drift chat should be successfully installed on your website.

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Freshchat Integration Guide

Set Up Freshchat on Your Store

Freshchat provides an easy-to-use platform for customer communication that enables businesses to engage with customers effectively. Integrating Freshchat with your aasaan store can improve customer service and engagement.

Important:

  • Ensure Freshchat is installed from the aasaan app market. For installation guidance, click here.

Setting Up Freshchat on Your Store

STEP 1:

  1. Login to your Freshchat account, go to the Settings button, and click on Admin Settings.

STEP 2:

  1. Click on Web.

STEP 3:

  1. Click on Copy Code.

STEP 4:

  1. Copy the part of the code that falls within the quotation marks ('') after src=. The appropriate snippet has been highlighted below.

STEP 5:

  1. Go to your installed Freshchat app in aasaan. Paste the given code from step 4 and click on Verify. Your Freshchat widget should be successfully installed on your website.

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Intercom Integration Guide

Add Intercom Customer Support Chat to Your Store

Intercom is a versatile customer communication platform that allows seamless interaction with customers. Integrating Intercom with your aasaan store enhances customer support and engagement.

Important:

  • Ensure Intercom is installed from the aasaan app market. For installation guidance, click here.

Integrating Intercom with Your Store

STEP 1:

  1. Copy your Intercom account code snippet. Click here to learn how to get your code snippet. Note: Your code snippet will look like this. We only need to use the app_id highlighted below. You need to copy only the app_id shown.

STEP 2:

  1. Go to your installed Freshchat app in aasaan. Paste the app ID from step 1 and click on Verify. You have successfully set up Intercom chat on your website.

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Jivochat Integration Guide

Set Up JivoChat on Your Store

Jivochat is a powerful live chat software that helps you connect with visitors in real-time. Integrating JivoChat with your aasaan store can significantly improve customer interaction and support.

Important:

  • Ensure JivoChat is installed from the aasaan app market. For installation guidance, click here.

Integrating JivoChat with Your Store

STEP 1:

  1. Login to your Jivochat account and click on the Manage button shown below.

STEP 2:

  1. In your connected channels, click on your website.

STEP 3:

  1. Click on Installation.

STEP 4:

  1. Copy the widget ID from the code shown below.

STEP 5:

  1. Go to your installed Jivochat app in aasaan. Enter the widget ID and click on Verify. Your Jivochat widget should be successfully installed.

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Kommunicate Chatbot Integration Guide

Set Up Kommunicate Chatbot and Live Chat on Your Store

Kommunicate provides a powerful platform for automated customer support and live chat. Integrating Kommunicate with your aasaan store enhances customer support with AI-driven responses and real-time chat.

Important:

  • Ensure Kommunicate is installed from the aasaan app market. For installation guidance, click here.

Setting Up Kommunicate Chatbot on Your Store

STEP 1:

  1. Login to your Kommunicate account and click on Settings.

STEP 2:

  1. Click on Install.

STEP 3:

  1. Copy the app ID shown in the code.

STEP 4:

  1. Go to your installed Kommunicate app in aasaan. Enter the chatbot app ID and click on Verify. The Kommunicate chatbot is successfully installed on your website.

verifying the integration.

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LiveChat Integration Guide

Integrate LiveChat with Your Store

LiveChat offers a comprehensive customer service platform with chat support. Integrating LiveChat with your aasaan store provides a direct line of communication with your customers, enhancing their shopping experience.

Important:

  • Ensure LiveChat is installed from the aasaan app market. For installation guidance, click here.

Setting Up LiveChat on Your Store

STEP 1:

  1. Login to your LiveChat account and click on Settings.

STEP 2:

  1. Click on Install chat widget manually.

STEP 3:

  1. Click on Copy code.

STEP 4:

  1. Your Livechat widget code will look like this. We need to only copy the license ID as highlighted below.

STEP 5:

  1. Go to your installed LiveChat app in aasaan. Enter the License ID and click on Verify. LiveChat should be successfully installed on your website.

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Richpanel Live Chat Integration Guide

Set Up Richpanel Live Chat on Your Store

Richpanel offers a sophisticated customer service platform designed for ecommerce. Integrating Richpanel Live Chat with your aasaan store can revolutionize your customer support system.

Important:

  • Ensure Richpanel is installed from the aasaan app market. For installation guidance, click here.

Integrating Richpanel Live Chat with Your Store

STEP 1:

  1. Login to your Richpanel account and click on Setup Customer Widget.

STEP 2:

  1. Click on Install widget.

STEP 3:

  1. Click on Use code snippet.

STEP 4:

  1. Enter your website URL.

STEP 5:

  1. Your API key will appear. Click on the Copy icon to copy the key.

STEP 6:

  1. Go to your installed Richpanel app in aasaan. Enter the API key from step 5 and click on Verify. You have successfully added Richpanel chat to your website.

Continuing from the Richpanel Live Chat Integration Guide:

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Tawk Chat Integration Guide

Set Up Tawk Chat on Your Store

Tawk Chat is a free messaging app that lets you monitor and chat with visitors on your website. By integrating Tawk Chat with your aasaan store, you can enhance customer support and engagement without any cost.

Important:

  • Ensure Tawk Chat is installed from the aasaan app market. For installation guidance, click here.

Integrating Tawk Chat with Your Store

STEP 1:

  1. Login to your Tawk Chat dashboard and click on Administration. You can recognize it as the settings icon.

STEP 2:

  1. Click on Chat Widget.

STEP 3:

  1. Copy the Widget code.

STEP 4:

  1. Your complete code looks like this. You only have to use the snippet shown below after ‘https://embed.tawk.to/’.

STEP 5:

  1. Go to your installed Tawk Chat app in aasaan. Enter the code snippet from step 4 in the field given and click on Verify. You have successfully set up Tawk chat on your website.

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Tidio Live Chat Integration Guide

Integrate Tidio Live Chat with Your Store

Tidio Live Chat is a live chat service that enhances your customer service by allowing you to connect with your clients in real time. Integrate Tidio with your aasaan store to improve customer satisfaction and boost sales.

Important:

  • Ensure Tidio Live Chat is installed from the aasaan app market. For installation guidance, click here.

Setting Up Tidio Live Chat on Your Store

STEP 1:

  1. Login to your Tidio account and click on Settings.

STEP 2:

  1. Click on Installation.

STEP 3:

  1. Copy the live chat API key shown which lies between “code.tidio.co/” and “.js”.

STEP 4:

  1. Go to your installed Tidio app in aasaan. Enter the API key from step 4 and click on Verify. The Tidio chat widget is successfully installed on your website.

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Userlike Integration Guide

Set Up Userlike: Live Chat on Your Store

Userlike offers a web-based platform for live chat support, turning customer interactions into lasting relationships. Integrating Userlike with your aasaan store can significantly improve your customer service capabilities.

Important:

  • Ensure Userlike is installed from the aasaan app market. For installation guidance, click here.

Integrating Userlike with Your Store

STEP 1:

  1. Login to Userlike and click on Channels > Website Widgets.

STEP 2:

  1. Click on the website for which you want to install your Userlike chat widget.

STEP 3:

  1. Click on Install > Javascript Widget code. Copy the highlighted part of the widget code shown.

STEP 4:

  1. Go to your installed Userlike app in aasaan. Enter the highlighted code from step 3 and click on Verify. Your Userlike Live Chat widget should be successfully installed on your website.

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Zendesk Chat Integration Guide

Integrate Zendesk Chat with Your Store

Zendesk Chat provides a fast and responsive way to connect with customers in real-time. By integrating Zendesk Chat with your aasaan store, you can offer superior customer support and improve engagement.

Important:

  • Ensure Zendesk Chat is installed from the aasaan app market. For installation guidance, click here.

Setting Up Zendesk Chat on Your Store

STEP 1:

  1. Login to your Zendesk dashboard and click on the settings button shown below.

STEP 2:

  1. Click on Go to Admin Center.

STEP 3:

  1. Go to Channels > Messaging.

STEP 4:

  1. Click on the messaging channel for which you wish to install the widget on your store.

STEP 5:

  1. Expand the dropdown titled Installation.

STEP 6:

  1. The widget code will look like this. You need to copy the highlighted part that comes after key=. That is your key ID.

STEP 7:

  1. Go to your installed Zendesk Chat app in aasaan. Enter the Key Id from step 3 and click on Verify. Your Zendesk chat widget will be successfully installed and active on your website.

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Zoho Chat Integration Guide

Integrate Zoho Chat with Your Store

Zoho Chat is a versatile chat solution that facilitates real-time interactions with your website visitors. Integrating Zoho Chat with your aasaan store enhances customer engagement and support.

Important:

  • Ensure Zoho Chat is installed from the aasaan app market. For installation guidance, click here.

Setting Up Zoho Chat on Your Store

STEP 1:

  1. Login to your Zoho Chat account (you can access it at https://desk.zoho.in) and click on the Settings button shown.

STEP 2:

  1. Click on Chat.

STEP 3:

  1. Copy the widget code highlighted as shown below.

STEP 4:

  1. Go to your installed Zoho Chat app in aasaan. Enter the Zoho Chat widget code from step 3 and click on Verify. Your Zoho chat has been successfully set up.
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